Frequently Asked Questions

Students receive their District ID at their school location.

Bus drivers collect student belongings that have been left on their bus. The driver usually keeps clothing and small articles on the bus near the driver compartment for several weeks before bringing them into the terminal. Large and other certain items (large back packs, cell phones, etc.) are brought into the terminal office for safe keeping when they are found.

Have your student ask the driver about items left on the bus. Alternatively, you may call the terminal at 303-427-1977 during the hours of 5:15 a.m. – 5 p.m. The office staff will contact the driver to try to locate the item immediately. If the article is located, it will be brought into the terminal office for you to pick up.

WPS does not offer bus service for preschoolers, except for special needs students with IEP's that designate transportation as a related service. If an all day kindergarten student is attending their neighborhood school and living outside the one mile area, then bus service is offered. 

Per Board Policy EEAA, the district will provide transportation to all elementary and PK-8 school students who live beyond 1 mile from their assigned school, and to middle and high school students who live beyond 1.5 miles from their assigned school. Transportation shall be furnished for shorter distances, if, as determined by the Superintendent of Schools, extreme hardship and dangerous conditions prevail. Any clarification and/or variance to this policy is the responsibility of the superintendent or that person's designee.

Students with special needs are evaluated through their Individual Education Plan, or IEP. Transportation is determined by the Transportation Department and Student Services, after the completion of the IEP. Requests for transportation, or changes to existing services, are considered only after the terminal has received the IEP form from the appropriate special needs coordinator. Principals, teachers and/or parents should contact their School coordinator, not the transportation terminal, to initiate transportation or request changes to existing transportation.

As per Board Policy JFBA-R (Intra-District Transfer and Choice Procedure), students requesting and receiving approval to attend school outside of the attendance area in which they reside shall be required to provide their own transportation, except in the case of special education IEP. Staffing Team student transfers.

The space available program is intended to offer transportation to students who live near a bus stop location but reside within the walk distance of their home school and/or students that have choice enrolled into the school for the bus stop closest to their home and/or students wanting to use a different stop location within the same route they are assigned to.

The following criteria must be met to prior to receiving transportation services via the Space available program:

• A Bus Rider Registration form has been completed and a space available seat has been confirmed by our WPS transportation team and confirmation of seat is in your students’ IC record.
• The parent/guardian accepts all responsibility of getting a contracted rider to and from the established stop in both the a.m. and the p.m. or is accepting and knowledgeable of their student's walk path to and from any bus stop(s). Parents are strongly cautioned that the school district is not responsible for a contracted rider's walk path, walking distance, and/or the crossing of any street at any intersection.
• There are no incidents of misconduct by the student who is on the Space Available program. Any occurrence of misbehavior will warrant the students’ denial for the privilege to ride on any WPS bus to and from school.
• Riders may only board and depart from the stop location assigned by our WPS transportation team.

Yes, with prior approval from WPS transportation team to confirm availability of space and a written note signed by the students parent/guardian and a school staff member.

Please call 303.427.1977 to speak to a WPS transportation team member. Hours of service 5:30 am - 5:00 pm

School bus transportation is the safest mode of ground transportation in the United States. It is 172 times safer to be in a school bus than it is in a private vehicle. The issue of seat belts on school buses is an important question for parents and riders. Below is a brief summary of WPS guidelines regarding seat belts on its school buses.

• The majority of WPS buses do not have seat belts. Providing school buses with seat belts is not federally mandated. Buses meet or exceed the standards for protecting riders in the event of an accident. School buses use compartment structuring in the passenger area, which includes very high seat backs and extra thick padding. This construction results in less injury since the whole body would move forward into the padded seat back.
• Neck and head injuries may occur if the students were using a lap belt in a school bus since the seats on a bus are closer than a conventional car and an upper shoulder strap anchoring belt system is not practical. Additionally, in the event of another vehicle impacting the side of a school bus, the floor of a bus sits much higher than most vehicles. This reduces the chance of injury to the passengers.
• School buses sustain little damage when a collision occurs, due to stringent rack-n-load and body frame strength requirements, statistically making the vehicle very safe. School bus driver requirements and on-going training contributes to the safe reputation of our school bus drivers. Drivers are required to be physically fit, maintain special licenses including federally mandated endorsements, and have yearly state requirements to adhere to.

Have your child arrive at the bus stop five (5) minutes before their scheduled pick up time and be waiting, outside, in plain view of the driver. The driver will not leave the stop until the scheduled pick up time; however, the driver cannot wait for late riders. Drivers or bus assistants are not allowed to go up to a house or honk the bus horn. 

Prepare your child for longer waits in inclement weather with suitable clothing for a possible longer wait. All stops will be serviced in stormy weather. Your child returning home after waiting only a few minutes past the pickup time, will usually result in him/her just missing a late running bus. 

Have a contingency plan. WPS buses and their drivers are quite reliable; however there may be conditions beyond their control which may cause a late bus. Parents should have a contingency plan in the case that a bus is running late or breaks down before reaching their students' stop. If you have left for work, the child needs to be able to get back into their home and be able to call you and/or the school. Have a neighbor, or reliable student buddy at the same stop, for your child to go back home with. Have an alternative safe refuge, or home where they can go in case that you are not home and instruct them to call you or the school in case the bus was late, or broken down.

• A verbal warning from transportation staff. If behavior is corrected, no further action will be taken.
• If the behavior is not corrected by student, a written report will be completed and the parent will be called to be informed of the misconduct. The student may be assigned a seat.
• Further written reports for same student will result in loss of bus services.
  • The second time a student's parent is called the student may receive 1-3 days for the first suspension.
  • If further contact is needed to a student's parent concerning bus behavior, the student may receive a 3-5 day suspension, up to a full suspension for the remainder of the school year for second offense.
• Students and parents are issued a copy of the School Bus Code of Conduct by each school. Inappropriate behavior, which would be not following the student code of conduct, may result in suspension of bus privileges. The disciplinary action includes a progressive series of consequences, depending on the severity of the inappropriate behavior. Usual steps may include:
  • The severity of consequences is determined by the bus driver and the Transportation manager using the Transportation matrix.
  • The driver's observance of a student's misbehavior is sufficient evidence in determining corrective action.
  • Video/audio surveillance cameras are also available for monitoring students on any bus.

WPS bus drivers have a high school diploma or equivalent, are required to pass a criminal background check with fingerprints, pass a DOT physical, maintain a commercial driver's license including federally mandated endorsements, and have yearly state requirements to adhere to. Transportation staff also maintain a current first aid card. Trainees receive 40 to 60 hours of one to one training along with the continuous in-service trainings with veteran staff throughout the year. 

When a breakdown occurs on route, the driver radios into dispatch for assistance and a replacement bus and mechanic is dispatched to the location. Students are then transferred to the second bus and they continue on route. If an accident were to occur while on route, the driver radios into dispatch with the information and the proper emergency and department personnel are dispatched to the location. Parents and schools are notified. 

For the safety of students, staff and community members, WPS students will only be released at a school location and/or designated route stop locations. In certain circumstances, emergency personal may be able to release students to individuals who are listed on student record and have a valid ID only.