Cyntha L. Boyce is a member of the Alternative Dispute Resolution Committee of the New York County Lawyer's Association and a mediator for the dispute resolution program of New York State Unified Court System. She has been an advisor to small business and professional associations and has conducted litigation-related studies of race and gender discrimination. Ms. Boyce has been a chapter officer of the National Black MBA Association and was previously affiliated with the law firm of Coudert Brothers. She graduated from Cornell University and Harvard University Law School, where she was the general editor of the Civil Rights Civil Liberties Law Review. She also holds a Master of Business Administration degree from the Wharton School of the University of Pennsylvania.

Allen J. Brown, Ph.D., J.D, is a licensed psychologist with specialties in consulting, clinical, and forensic psychology as well as clinical and forensic neuropsychology. He also is an attorney admitted to the Bar of the Commonwealth of Massachusetts. Following completion of his doctoral and law degrees, Dr. Brown continued his training through Post-Doctoral Fellowships in the Departments of Psychiatry at the Massachusetts Institute of Technology (MIT) and the Massachusetts General Hospital/Harvard Medical School. Dr. Brown is on the primary teaching faculty for the Harvard Medical School Child and Adolescent Residency Training Program and the Adult Psychiatry Residency Training Program at Massachusetts General Hospital and McLean Hospital. He also is an Adjunct Associate Professor of Psychology at Northeastern University, where he teaches Psychology and the Law.

Susanne M. Bruyére is the Director of the Program on Employment and Disability in the School of Industrial and Labor Relations Extension Division at Cornell University in Ithaca, New York. Dr. Bruyere serves as the principal investigator for federally funded research into the impact of the Americans with Disabilities Act on human resource practices. Among the subjects of the study are workers with psychiatric disabilities. She is also conducting an international study of policies to protect the disabled from employment discrimination. She is the President of the Division of Rehabilitation Psychology of the American Psychological Association and holds a doctoral degree in Rehabilitation Counseling Psychology from the University of Wisconsin.
 

 Bonnie Prouty Castrey is an arbitrator, mediator and trainer with three decades of experience in collective bargaining, negotiation, conflict management and dispute resolution. She was a Commissioner of the Federal Mediation and Conciliation Service for ten years and now serves as a member of the Federal Services Impasse Panel. She has also been the International President of the Society of Professionals in Dispute Resolution. Ms Castrey earned a J.D. from Western State University College of Law and a nursing degree from California State University, Long Beach. She served on the Economic and General Welfare Commission of the American Nurses Association. Ms. Castrey resides in Huntington Beach, California, where she is in her third term as a Trustee of the Huntington Beach Union High School District Board.

Robert T. Castrey is former Commissioner of the Federal Mediation and Conciliation Service and, between 1962 and 1981, mediated hundreds of disputes from Georgia to Hawaii. He chaired the Annual Labor Law Conference of the Orange County Chapter of the Industrial Relations Research Association for many years and was a member of the planning committee for the 1995 World Congress of the IRRA. He teaches a course on mediation at the Western State University School of Law and is the author, with Bonnie Castrey, of "Timing, a Mediator's Best Friend,'' (Mediation Quarterly, 1987).

Robert F. Conti has 30 years of experience in manufacturing and corporate management. He is an international expert on work stress, just-in-time production, flexible manufacturing techniques and team production methods. Prof. Conti, who teaches operations management at Bryant College in Rhode Island, has studied shop floor practices in America, Britain and Japan. Prof. Conti received a Ph.D. in Operations Management at Lehigh University and has done post-doctoral research at the University of Cambridge, where he is a visiting scholar at the Judge Institute of Management Studies.

Craig Cornish is listed among The Best Lawyers in America. He is co-chair of the American Bar Association Subcommittee on Workplace Privacy and co-chair of the National Employment Lawyers Association Committee on Workplace Privacy. He has written and spoken widely on the subject of individual employee rights and responsibilities. He is the author of Workplace Rights of Privacy and Dignity, Drugs and Alcohol in the Workplace: Testing and Privacy, and a seminal outline on "The Legal Implications of Employer Approaches to Workplace Violence." As an attorney, he has taken part in landmark cases, involving issues such as search and seizure, drug abuse policy and freedom of speech.

Richard V. Denenberg (Co-Director) is an author and lecturer who specializes in dispute resolution and related public policy issues. He and Mark Braverman wrote The Violence-Prone Workplace: A New Approach to Dealing With Hostile, Threatening and Uncivil Behavior (Cornell University Press, 1999). He is co-author of a number of articles in the Dispute Resolution Journal, including "The Future of the Workplace Dispute Resolver" (June, 1994) and "Dispute Resolution and Workplace Violence" (March, 1996), and "Reducing Violence in US Schools" (November, 1998). He is the co-editor with Tia Schneider Denenberg of The Attorney’s Guide to Drugs in the Workplace (American Bar Association, 1996). His work has also been published in the International and Comparative Law Quarterly, and he is a contributor to the Dictionary of Modern Thought (Third Edition, 1999), edited by Lord Bullock. A former editor on the staff of the New York Times, Mr. Denenberg has been awarded fellowships and grants by the Ford Foundation, the American Political Science Association and the Alicia Patterson Foundation.

Tia Schneider Denenberg (Co-Director) is a mediator and arbitrator on the rosters of the American Arbitration Association and the Federal Mediation and Conciliation Service. She has been a permanent arbitrator in the public sector and in a number of industries, including airlines, entertainment, health services and telecommunications. She also resolves Special Education disputes as an Impartial Hearing Officer for the New York State Department of Education. A frequent speaker at professional conferences, Ms. Denenberg has been appointed to five terms as a member of the U.S. Foreign Service Labor Relations Board and has served on a Presidential Emergency Board in the railroad industry. The AAA conferred its Distinguished Service Award (The Crystal Owl) on her in 1992. Ms. Denenberg is a member of the National Academy of Arbitrators and the co-author of Alcohol and Other Drugs: Issues in Arbitration (BNA Books), a pioneering work in its field. She has been elected to the executive boards of the Society of Professionals in Dispute Resolution and the Industrial Relations Research Association. A graduate of the Cornell University School of Industrial and Labor Relations, Ms. Denenberg is a Town Justice in New York State.

Marcia L. Greenbaum is a mediator, arbitrator and former President of the Society of Professionals in Dispute Resolution. She has lectured widely and has helped create dispute resolution systems for newly emerging countries in Eastern Europe. She has also been a vice president and member of the board of governors of the National Academy of Arbitrators. Ms. Greenbaum is also mediator for the Massachusetts Commission Against Discrimination. She has written extensively on the implications of workers’ personal problems, sexual harassment issues and the training of mediators. She is a recipient of the Groat Award for distinguished alumni of Cornell University and the Cardinal Cushing Award of the Labor Guild of Boston.

David L. Hinds is an attorney and mediator who formerly managed the Grievance Administration Office at the Polaroid Corporation. He was instrumental in developing the corporation’s innovative four-step grievance procedure, culminating in arbitration, and a dispute resolution process that included grievance coaches and mediation. He has also been an Assistant Attorney General of Massachusetts, responsible for coordinating the Criminal Justice Task Force and the Urban Violence Task Force.

 

Richard B. Hoffman is Director of the Washington Office of the Justice Management Institute, a nonprofit organization engaged in training, research and provision of assistance to state courts. The institute works to reduce delay in appellate courts and promote drug court programs. Previously, he was a Senior Counsel in the Administrative Office of the U.S. Courts, responsible for management reviews of federal courts. He helped prepare the first long range plan for the federal courts, which was adopted in 1995 by the Judicial Conference of the United States. Earlier, he was Clerk of the District of Columbia Court of Appeals, Trial Attorney at the U.S. Department of Justice and Senior Staff Attorney at the National Center for State Courts. A Fellow of the Institute for Court Management, Mr. Hoffman received a B.S. from Cornell University (School of Industrial and Labor Relations) and a J.D. from Harvard University.

John Lenssen served for more than 15 years as an Education Specialist at the Oregon Department of Education. His responsibilities included fostering complaint resolution, preventing violence and juvenile crime, and promoting cultural competence in the state’s schools. He also was a leader of the department’s Safe & Drug-Free Schools Program. A graduate of Claremont McKenna College, Mr. Lenssen has been Director of Academic Counseling in the Office of Minority Affairs at the University of Washington (l977-81) and an Academic and Counseling Coordinator at Oregon State University (1981-1990). He has taught courses on violence prevention and ethics at several universities in the Northwest. As a member of the Governor’s Juvenile Crime Prevention Advisory Committee and the Attorney General’s Sexual Assault Task Force in Oregon Mr. Lenssen provided policy advice to public officials. He co-authored “Using Simulations to Promote Cultural Competence in Education” (Multicultural Perspectives, 2000) and helped to develop the “Oregon Cultural Competence Training-of-Trainers Manual” (2003).

Theodore V. Parran Jr., M.D., is a clinical professor at Case Western Reserve University Medical School and a specialist in the management of chemical dependency. Board Certified in Internal Medicine, he is the Medical Consultant to Addiction Recovery Services, University Hospitals of Cleveland. He has also been an instructor at Johns Hopkins University Medical School. Dr. Parran has written extensively on the treatment of alcoholism, abuse of cocaine and prescription drugs, and toxicology testing. He is a contributor to the Attorney’s Guide to Drugs in the Workplace (American Bar Association, 1996).

Mark Rothstein is Director of the Health Law Policy Center at the University of Houston and an authority on occupational injury and health insurance issues. He has written nearly 100 articles and nine books, including Occupational Safety and Health Law (West Publishing) and Medical Screening of Workers (BNA Books). He has been awarded a grant by the State of Texas to study "Family Violence and the Health Care System" and has served as consultant to the Office of Technology Assessment of the U.S. Congress.

Kenneth P. Swan has practiced law and labor relations in Toronto since 1982. He is President of the Ontario Labor-Management Arbitrators Association and a member of the National Academy of Arbitrators. He has been a consultant to a variety of government bodies, including the Ontario Law Reform Commission, and has written numerous articles and book chapters. He serves on the editorial board of the Canadian Labor and Employment Law Journal. He was educated at the Royal Military College, the University of Alberta and the London School of Economics.

Charles J. Whalen is an Economist and Senior Extension Associate of the Cornell ILR School, based in Buffalo. In 1988 he was awarded a Ph.D. in economics from the University of Texas, where he studied with former U.S. Secretary of Labor Ray Marshall. He has been a Resident Scholar at the Jerome Levy Economics Institute, a nonpartisan public-policy research organization, and has also been on the faculty of Hobart and William Smith Colleges. Dr. Whalen's research has focused on economic restructuring and its impact upon workers, communities and firms. He is the editor of Political Economy For The 21st Century (1996).