Sponsor:
Federal Mediation and Conciliation Service

Event:
12th National Labor Management Conference
June 2-4, 2004

to be held at:
Hyatt Regency Downtown Hotel, Chicago, Illinois

Session 1 Title:
User-Friendly Arbitration: Making the Process Serve the Parties

Presenters:
Tia Schneider Denenberg, Marcia L. Greenbaum, and Donn J. Berry

Session 2 Title:
Interactive Crisis Simulation Training: A Collaborative Approach to
Preventing Workplace Violence

Presenters:
Richard V. Denenberg and Tia Schneider Denenberg, Co-Directors,
and Mary Ellen Shea, Training Specialist, Workplace Solutions